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Using Email Auto Responders with Forms
Jessica Mocha 12/10/2021 3:46:00 PM

When you create a form, a “Thank You” email will be included automatically.


• includes all the tokens from the form
• includes tax information
• ability to add personalization and branding


The below is an example email using to default template

There are three options using the email autoresponders:

Option 1: Use the Out of the Box Responder

The form will include a basic auto-responder called Standard Donation Email. It will be automatically triggered after donations are made, even if you don’t do a thing!

Option 2: Use a Favorite

If you already have a favorite Auto Responder, Select it from the drop down

NOTE: To find the Message Templates, navigate to Configuration under Design & Message > Templates

Option 3: Design Branded Responders

To create a new auto-responder, roll over the Grey Gears next to Email Message

Click the Copy icon to start a new Message. This will copy over the Tokens from your new form so you don’t have to design from Scratch.

NOTE: You cannot edit the Standard Donation Email that comes with the form. Instead, just click the copy icon. This will automatically bring up a copy to work from where you can make any edits

Now that you have created your own email, the edit icon will appear instead of the copy

For additional information regarding creating forms click Here



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