Release Notes Week of 05.19.2025

The following have been deployed in this release.

1. CharityEngine (released on 05/22)
2. Survey (released on 05/22)

CharityEngine
ID Work Item Type Title APP
43701 Feature New Badges: Organization Type, Industry & Contact Regions 
We added new mapped field badge attributes—Contact Region, Organization Industry, and Organization Type—based on existing fields in your records. These badges let you visually flag key information on contact and organization records, making it easy to quickly identify traits like a contact’s region or the industry an organization operates in.
CharityEngine
43215 Feature Enhanced Batch Entry: Keyboard Navigation Support
We improved the new Batch Entry tool to better support keyboard-only workflows by ensuring all elements within a row respond to tab and enter commands, including the magnifying glass icon used to search for contacts. Additionally, a new row icon has been added to the end of each row and pressing enter on it will function the same as clicking the “New Row” button. These enhancements make it easier for users to navigate and enter data with minimal mouse usage.
CharityEngine
43690 Feature Enhanced Promo Code Messaging on Forms
You can now customize the messages donors see when entering promo codes on your forms—including validated, invalid, and error messages. To update these, go to the Advanced tab of your form and select “Promos.” This gives you more control over the donor experience and makes it clear whether a promo code was accepted.
CharityEngine
43695 Feature View Remaining Storage in Account Settings
In addition to showing storage used, your Account Settings now display the remaining storage available in your CharityEngine account. To view this, navigate to the Advanced tab under Account Settings. This gives you a clearer picture of your storage limits at a glance. 
CharityEngine
43687 Feature Advocacy Issue URL Link Added to Issue Details Screen 
We’ve added a direct link to the advocacy issue page under the General tab of the Advocacy issue details screen. While most of our built-in tools—like events and forms—already offered this shortcut, Advocacy was the odd one out. That’s been fixed, so you can now access the issue page directly without heading back to the listing screen. 
CharityEngine
43574 Feature New Language Options in Contact Record Preferences
We've expanded the available language options in the contact record's Language tab to help you better capture donor preferences. New additions include Afrikaans, Dutch, and American Sign Language (ASL), giving you more flexibility in recording and honoring the languages your donors use. 
CharityEngine
43675 Feature Group, Tag, and Add Contacts to a List During Gift Entry
You can now assign contact groups, tags, and lists directly during gift entry. These options are available under the Advanced tab of the Create Transaction wizard—just click "More Settings" to access them. This enhancement streamlines your workflow by allowing you to capture important contact details without needing to update the record separately after the gift is entered. 
CharityEngine
43671 Feature Sustainer Start and End Dates Now Visible on Listing Screen 
When a sustainer account has a configured start and/or end date, those dates will now appear in the Frequency column of the sustainer listing screen. This is especially helpful when a donor's preferred billing start date differs from the account creation date, allowing you to quickly see key timing details at a glance. 
CharityEngine
42831 Feature Improved Batch Entry Processing Speed & User Experience
The wait is over—literally. You no longer have to wait for a batch to finish processing before moving on to the next. Just select Background processing mode after entering a batch, and it will queue up and complete automatically in a few minutes. This lets you jump straight into the next batch without interruption. 
CharityEngine
43683 Feature Default Sustainer Frequency Now Set to Monthly
When creating a new Sustainer account in the CRM, the payment frequency will now default to monthly—saving you a step and aligning with the most common billing preference for recurring donors. 
CharityEngine
43669 Feature New Start and End Date Filters on Member Listing Screen
You can now filter members by start and end dates directly from the Member Listing screen. Just click the filter icon to access these new options. This makes it easier to find specific member cohorts based on their membership timing. 
CharityEngine
43667 Feature Display Salutation Value When Overriding
When overriding a contact’s salutation, the current value will now appear in the entry field. This gives users better context by showing the existing information they’re editing, helping prevent errors and ensuring accurate updates. 
CharityEngine
43326 Bug Product News Page Button Not Rendering Properly CharityEngine
43704 Bug Batch Processing Page_Load Error CharityEngine
43458 Bug Forms Conversion Metric Only Tracks Positive Transactions CharityEngine
43613 Bug WYSIWYG is Not Available in Email Creatives CharityEngine
43636 Bug Display correction for number of contacts in group in Configuration CharityEngine
43332 Bug USPS Field Mapping Inconsistent CharityEngine


Survey
ID Work Item Type Title APP
43682 and 41817 Feature Survey Tool Enhancements
We’ve introduced several improvements to the survey tool. Answer choices can now be displayed horizontally—perfect for 1–10 scale questions. You can also edit existing answer choices. Plus, you now have the option to copy internal staff on survey confirmation messages, so your team can stay informed as responses are submitted. 
Survey

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