Release Notes Week of 05.11.2026

The following have been deployed in this release.

1. Web Forms (released on 05/11)
2. CharityEngine (released on 05/11)

Web Forms
ID Work Item Type Title APP
43417 Feature

Forms 2.0
We are excited to introduce Forms 2.0, a strategic evolution of CharityEngine’s web form capabilities. With modern templates, streamlined editing tools, stronger performance, and enhanced personalization capabilities, Forms 2.0 makes it easier to create more engaging donor experiences with less effort. 

What’s New in Forms 2.0: 

  • Modern templates built to convert: Launch polished, professionally designed forms faster with new layouts optimized for donor engagement and conversion.  
  • Personalized donor experiences: Tailor messaging, imagery, and content for different audiences while keeping campaign data unified within a single form.  
  • Dynamic giving ask amounts: Present smarter suggested gift amounts based on donor history and engagement to encourage stronger giving outcomes.  
  • Built-in widgets and goal meters: Add interactive elements like recent donor widgets and fundraising goal meters to build momentum and social proof.  
  • Faster, smoother donor checkout: Reduce friction during the donation process with an improved giving flow designed for a better donor experience.  
  • Stronger performance and stability: Benefit from a more reliable form infrastructure with improved speed, stability, and overall performance. 
Web Forms
43994 Bug

Web Forms theme fields are not aligned.

Web Forms
43992 Bug

Donation Web Forms are Creating Membership Transactions

Web Forms
44075 Bug Amount and Currency Fields not Visible on New Web Forms when there is only one currency option Web Forms


CharityEngine
ID Work Item Type Title APP
44122 Feature New Solicitor Constituent Notes Form 
Capture constituent notes from anywhere with the new Solicitor Constituent Notes Form. This new form type allows solicitors to quickly submit notes and attach them to the contact record without logging in to the CRM. 
CharityEngine
44044 Feature Offer Free Gifts on Donation Forms
Forms 2.0 now supports free gift offers directly within donation forms using CharityEngine’s shopping cart and inventory capabilities. Organizations can configure gift eligibility based on one-time or recurring donation thresholds, while selected gifts are automatically tracked as formal orders with built-in inventory management and shipping tracking. 
CharityEngine
44312 Feature AI-Powered Campaign and Form Content Suggestions
Generate smarter campaign content directly within CharityEngine using the new AI Agent for forms, landing pages, and donor communications. Powered by your organization’s historical engagement data and performance metrics, the AI Agent can suggest subject lines, campaign messaging, landing page copy, and more to help improve donor engagement and conversion rates. This feature is available to organizations currently provisioned for Writer Assistant powered by ChatGPT.
CharityEngine
44092 Feature Assign Different Solicitors Within the Same Batch
Batch templates now support solicitor assignment at the individual entry level, giving users more flexibility when processing gifts. Previously, solicitors could only be assigned to the overall batch level. This enhancement is especially helpful for organizations that route gifts to different solicitors based on factors like donation amounts. 
CharityEngine
44281 Feature Filter Contacts by Canadian Province in Address Search
Organizations with Canadian constituents can now filter and report on contacts using Canadian province values within Contact Address Search. The new province filter is available under the Advanced Filter “Address” tab on the Contact Listing screen, making it easier to segment and report on Canadian donor data. 
CharityEngine
44284 Feature Print and View Records in a New Panel Layout
You can now print record details across the platform, including transactions, event registrations, case records, and more. The new print capability automatically flattens tabbed record views into a clean, printable format that includes all relevant fields and submitted data. This release also introduces a new panel view option for records, giving users added flexibility to switch between traditional tabbed layouts and an expanded panel-style experience as needed. 
CharityEngine
44307 Feature Draw Raffle Winners Directly in CharityEngine  
CharityEngine now supports raffle ticket drawings for events. Simply enable raffle participation on an event ticket to activate random winner selection. This enhancement streamlines raffle management.
CharityEngine
44317 Feature Sort Volunteer Shifts by Date 
Volunteer posts and shifts can now be sorted by date in both ascending and descending order, making it easier to manage and review volunteer opportunities. This enhancement helps organizations present shifts in a more logical, chronological order while still allowing flexibility to reverse the view when needed. 
CharityEngine
44271 Feature Volunteer Sign-Up Forms Now Hide Inactive Volunteer Posts
Volunteer Sign-Up Forms will now only display active volunteer posts when selecting opportunities for a form. This update helps reduce clutter, prevents outdated posts from appearing in dropdown selections, and makes volunteer form setup easier to manage. 
CharityEngine
44286 Feature Organization Card View Now Displays Point of Contact 
The Organization Card View now includes the associated point of contact (POC), making it easier to quickly identify and access key relationships directly from the organization overview. 
CharityEngine
43868 Feature Mark Donations as Anonymous at the Batch Level 
You can now configure batch entries to automatically mark donations as anonymous, making it faster and easier to process batches intended for anonymous giving. 
CharityEngine
44293 Feature Track Financial Institution DAF Payments Separately 
Transactions now include a new field for identifying payments originating from financial institution donor-advised funds (DAFs). Available under the Advanced tab of transactions, this enhancement makes it easier to exclude DAF funding payments from reports and analytics without requiring complex queries or manual workarounds. Payments processed through CharityEngine’s DAFpay integration will automatically populate this field. 
CharityEngine
44270 Feature Volunteer Tokens Added to Emails and Success Pages
Volunteer forms now support volunteer-specific merge tokens within auto-responder emails and success pages, making it easier to personalize confirmation messaging. Organizations can now automatically display details like volunteer post name, date, and time after registration, helping volunteers quickly confirm their scheduled shift information. 
CharityEngine
43918 Feature More Control Over Global Case Notifications
Global Case Notification Settings now offer more granular control over automated communications, helping organizations better manage sensitive case information. This enhancement allows teams to disable notifications when needed to ensure internal approval and denial discussions remain private and are not inadvertently shared with constituents. 
CharityEngine
44229 Feature New Portal Username Token for Receipts and Acknowledgments
Receipt and acknowledgment templates now support a new Constituent Portal Username token, making it easier to include Constituent Portal login details in transactional emails and encourage portal usage.
CharityEngine
43892 Feature New Event Ticket Subtotal Tokens for Receipts and Acknowledgments
Acknowledgment templates now support new event ticket subtotal tokens, making it easier to create more detailed event receipts. Organizations can now clearly display values like registration totals, donation amounts, and ticket subtotals before discounts or promo codes are applied. 
CharityEngine
44316 Feature Contact Description Field Added to Contact and Transaction Queries
The Contact Description field is now available within both Contact and Transaction Queries, giving users greater flexibility when segmenting, filtering, and reporting on constituent data. 
CharityEngine
44302 Bug Compare Campaigns Report > Period Two Graphs Not Populating CharityEngine
44298 Bug Transaction Listing Screen Contact Info Not Populated for Acknowledgements CharityEngine
44301 Bug Case "Send Email" Tokens are not populating. CharityEngine
44304 Bug Browser Crash in CRM with Large Data Sets CharityEngine
44300 Bug Configuration App: General Screen - Error Message CharityEngine
44223 Bug Advanced Fraud Modal Reappearing CharityEngine
44028 Bug Can't Change Event Section Label Without Resetting all Event Tickets CharityEngine
44303 Bug Search Screen Load Time Low with Many Solicitors CharityEngine


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