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Spam Removal: Provider Recommended Actions
Jamie Beliveau 5/29/2024 2:35:00 PM

Introduction

It is sometimes possible for providers security measure to mistake legitimate emails as spam, or block them all together.  We have provided some provider links that may assist you in troubleshooting these issues.


ATT: Email the block list group.

https://www.att.com/esupport/postmaster/index.jsp

 

Gmail: After working through Gmail’s Postmaster tools, submit a request on the Gmail Blacklist Removal Form.

Form: https://support.google.com/mail/troubleshooter/2696779

 

Microsoft (including Hotmail, Outlook, msn, live):

Form: https://support.microsoft.com/en-us/supportrequestform/8ad563e3-288e-2a61-8122-3ba03d6b8d75

 

Yahoo: Yahoo utilizes SPAMHAUS to manage their blacklisted email domains and IPs. Check if your domain is listed there first:

https://www.spamhaus.org/lookup/

If your domain is not on the SPAMHAUS listing, fill out this form with Yahoo:

https://io.help.yahoo.com/contact/index?y=PROD_POST&page=contactform&locale=en_US&token=Zh/BBVqXzLHlIbokbUqVWTUbuuQeXGkGnZzhKR2JQ4O6mMQdy9JSWdtWFXvjthcYCRj9bUIFfycOfG+4GOHPHoOGa8HwDO2+0kYRtTcdR8NsLD0dGURpc1B0MBKcI2o/o/mRH4O42kz3lgqmGuc8ri0k6+CMt1UY&selectedChannel=email-icon&yid=



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