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Contacts : Files
Authored by:
on 5/29/2024 2:35:00 PM

The Files section of CharityEngine® can appear in multiple places across the system. One of the easiest places to purposely access Files is Apps > Contacts > Files > Go.

The Files screen will look like the sample screen below. Use the quick filters to find a file you are looking for.

Use the Advanced Filter to search more specifically.

Click Create New to create a new file from this screen.

Create New

General Tab

Upload the new file under the General tab. Turn the Active switch to Yes or No depending on whether you would like the file to be active.


Under the CRM tab is the space to insert all the relations management fields. Fill in as many or as few of these fields as you wish.

*Note: CharityEngine® will detect a link between a contact and a transaction, activity, membership, etc. and create an association for the file on its own. This way, a user can access the same file from multiple records but only need to upload it a single time.

Donations Tab

Insert any transaction IDs here that the file could be associated with.

Events Tab

If you would like the file to attach to an event (primary or grassroots), indicate the event under this tab.

Ecommerce Tab

To associate the file with a product order, click the Ecommerce tab and fill out the order field.

Advocacy Tab

Associate the file with an advocacy relation under this tab.

Allowable File Types & Extensions

Listed below are the file types and extensions that can be downloaded to CharityEngine.

File Type

File Extension

Gif Image

Jpeg Image

PDF File

Bitmap Image

Png Image

Flash Video


Audio File






Woff Font

TTF Font

SVG Font

EOT Font


Excel 2007+

Word 2003

Word 2007+

Power Point

Power Point (2012+)

MS Word

MS Word





OpenType Font


Embedded OpenType Font

Scalable Vector Graphic

Web OpenFont Font

Web Page

MS Excel

MS Excel

CSV File

OpenType Font



Word Template

Word 2003 Template












































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