Removing a Tribute from a Transaction

Step 1: To remove a tribute from a transaction, navigate to the Donations App > Tributes > Search & Manage and locate the tribute you wish to remove from the transaction.

Step 2: Click on the tribute Id to manage the tribute.

Step 3: On the Transactions tab, you will see all transactions the tribute is linked with. Locate the transaction and click Manage under the ACTIONS column.

Step 4: You will be navigated to the transaction. Under the Detail tab > Attribution sub tab > General sub tab you will see that the tribute is linked with the transaction. From the Actions drop down, select clear. Click SAVE to secure the change.

Step 5: By navigating using the back hyperlink to the tribute Id, you will also notice that the transaction is no longer linked to the tribute.

Step 6: If you would like to delete the Tribute Id record, navigate back to the Donations App > Tribute > Search & Manage. Locate the tribute record and under ACTIONS, select Delete.  Click OK to proceed.

Note: Deleting the Tribute record should not be done without internal consideration as all records associated with be permanently deleted.

Return to: Contacts: Comprehensive Guide for Usage and Management of Tributes

• Data Entry: How to Input Individual Payments
• Donations: How to Manage a Transaction
• Mobile Pay App
• Donations
• Donations: How To Process Bulk Refunds
• Web Forms: How to Manage Out-of-the-Box Donation Block
• Event Registration: Assigning Multiple Payments to a Single Registration
• Transactions: Fraudulent Transactions, Proactive Fraud Management, & Managing Fraud Events (Legacy)
• Opportunity - Moves Management: How to Link a Transaction to an Opportunity
• Contacts: Creating a Tribute through the Tribute Feature
• Data Governance: Updating Contact Records Through the Transaction or Contact Screen
• Contacts: Reassigning a Contact
• Contact Management: How to Add a Tribute to a Web Form
• Tributes: How to Clean Up Tributes without Acknowledgees
• Paying Your Bill ( Legacy)
• Events: Creating a Standard Out of the Box Web Form (Legacy)
• Refunds
• Events: Creating a Standard Out of the Box Web Form
• Donations: Issuing Credit, Reversals, and Outgoing Payments
• Acknowledgments
• Donations: Batch Audience Lookup